The concept of Village Phone is an idea which caught people’s imagination. Grameen Bank members have entered the age of information technology by leasing and purchasing cellular phones. The mobile phones not only create a new business opportunity for the poor, but also bring access to information, market, health and other services to the remote rural areas of Bangladesh. This was a major innovation; placing modern cell phones in the hand of the woman from poorest households in remote villages, something that no telecom operator had dared to do in the past. With Grameen Bank financing a Grameen Bank borrower buys a mobile phone to become the Telephone Lady of the village. She provides the telecommunication services to the village while earning profits for herself. By the end of 2007, there were more than two hundred ninety-five thousand village phone ladies who have together taken loans amounting to Tk. 2,563.44 million.
The demand of the Village Phone services is increasing day by day. During the year 2007 nearly 17,000 new phones were distributed and connections were provided to as many cell phones in the villages. Grameen Bank, in collaboration with Grameen Telecom (The company which was incorporated as a not-for-profit venture under the companies act of 1994) will provide nearly 150,000 new connections to its members and their family members during the next year.The additional income by selling telephone service and internet based facility through electronic recharge system of village phone ladies is almost double that of the national per capita income. Zone-wise statistics of village phones financed through the Bank’s lending programme are given in the table :
PROGRESS OF VILLAGE PHONES UP TO DECEMBER, 2007.
Zone
No of Branches Covered
No of Village Phones owned by Bank members
Chittagong
70
6142
Tangail
95
9635
Rangpur
55
5550
Dhaka
60
10977
Patuakhali
84
6535
Bogra
65
9241
Sylhet
67
12285
Rajshahi
85
17944
Dinajpur
61
7022
Faridpur
79
8604
Comilla
73
9638
Mymensingh
59
10345
Munshiganj
60
8761
Khulna
69
8386
Noakhali
78
10891
Jamalpur
80
10775
Nilphamari
48
5442
Habiganj
53
7354
Pabna
60
8595
Barisal
75
4749
Jhenaidah
73
10180
Cox’s Bazar
56
4773
Gaibandha
47
6470
Naogaon
77
14173
Jessore
76
8694
Chandpur
54
6633
Kishoreganj
70
6395
Bhola
52
2145
Rangamati
20
623
Gazipur
37
6443
Madaripur
67
8113
Thakurgaon
62
6981
Perojpur
59
3692
Sunamganj
51
3643
Feni
45
5331
Narsingdi
37
6979
Kurigram
45
3981
Netrokona
45
5499
Sirajganj
41
5825
Total
2390
295444
Flexiload program
Flexiload program started in April 2006 in Tangail and Comilla Zone as a ROSA pilot project. The agreement between Grameen Bank (GB) and Grameen Phone (GP) was to sell the airtime in rural areas through GB members. The program was going on successfully.
Finally the agreement was set up on November 06, 2006 to expand the program in other zones. In this program GP is the first party and GB acts as a distributor of Flexiload.
Selected GB members are the sales agents who get load from GP through GB and sell it to the lower end. GB’s commission is 1.135% and sales agent’s commission is 2.75%. Up to December 31, 2007 Grameen Bank creates 1,000 sales agents in 39 zones, who transected Tk. 366.00 million. Grameen Bank and agents received commissions amounting Tk. 4.30 and 10.00 million respectively. Now every week Grameen Bank agents are transacting Tk. 10.00 million. Grameen bank plan is to make 4,000 Grameen Bank agents very soon. We hope this program will develop and reinforce strategies, which will bring high economic benefits to Grameen Bank members.